• Business Analysis  (Sharepoint Online/ Office Upgrade)

    Business Analysis (Sharepoint Online/ Office Upgrade)

    PROJECT /REQUIREMENT Torch was engaged to supply business anaylsis services to Icon Water for their SharePoint Online/ Office 365 upgrade project. BRIEF Torch was asked by Icon to provide the services of a business analyst to identify, define and document business activities, processes and workflow to ensure the upgrade would take into consideration Icon’s software […]

  • Cyber Attack Readiness

    Cyber Attack Readiness

    PROJECT / CHALLENGE In the event of a cyber security breach, Sydney Water could experience significant disruption to automatic controls at water treatment facilities. The top 4 consequences would be environmental, public health, reputation and loss of ability to supply water and wastewater services to customers and communities. This project addresses this risk by improving […]