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CASE STUDIES

Change Management, Digital Transformation, Icon Water, Project Services

Change Management

by Admin Feb 11, 2019

PROJECT Icon Water is undertaking a large Digital Transformation and Asset Management Program. Icon manages over 2 billion dollars of water and wastewater assets. BRIEF Torch was engaged by Icon to lead and develop the Organisational Change and Communication Strategy for the Business Transformation Program (BTP) . SOLUTION Given the sensitivity of this particular program, […]

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Business Analysis, Optus, privacy, Regulatory Analysis

Regulatory Compliance

by Admin Feb 11, 2019

PROJECT An enforceable undertaking by a large telco to improve both process and technology in order to minimise and mitigate privacy breaches following an audit. The program posed a number of challenges largely due to the lack of governance and the allocation of funding to business units. BRIEF Torch was engaged to translate and provide […]

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