Tags: Optus

  • Service Automation
    , , ,

    Service Automation

    PROJECT Torch was engaged on one of the largest transformation initiatives within a major Telco to deliver and implement a centralised and consolidated solution to perform service order management, service information management, service and resource inventory, service activation, network planning & design, discovery and reconciliation and configuration management. The program which conforms to the industry […]

  • Regulatory Compliance
    , , ,

    Regulatory Compliance

    PROJECT An enforceable undertaking by a large telco to improve both process and technology in order to minimise and mitigate privacy breaches following an audit. The program posed a number of challenges largely due to the lack of governance and the allocation of funding to business units. BRIEF Torch was engaged to translate and provide […]