Regulatory Compliance
PROJECT
An enforceable undertaking by a large telco to improve both process and technology in order to minimise and mitigate privacy breaches following an audit. The program posed a number of challenges largely due to the lack of governance and the allocation of funding to business units.
BRIEF
Torch was engaged to translate and provide a comprehensive list of business requirements to comply with the audit recommendations.
SOLUTION
Once a comprehensive understanding of the audit findings was established as well as a clear view of where funding was allocated, a trace-ability model was developed which allowed a strong governance framework to be established.
Our main focus was to achieve strong stakeholder engagement through the allocation of clear business requirements and accountability from the business units to comply with the report recommendations.
OUTCOME
We were able to provide the client with a highly successful trace-ability model which has allowed the organisation to bring the project into line. Through providing a clear direction to the business units we were able to build trust and create proper governance for the organisation.